This highly practical course is designed to introduce school senior leaders to key coaching skills, tools and approaches they can use in their daily role. This course equips leaders with coaching skills that are vital in supporting colleagues in achieving their personal and departmental goals and targets. Coaching is a key skill for leaders that supports a number of challenges they face on a day to day basis, whether it is giving difficult feedback, conducting performance management reviews or developing others for leadership roles. Delegates will be introduced to key skills and approaches that will raise the engagement and performance of the individuals and teams they lead, in order to create a positive impact on student learning and outcomes.


  • Learn the principles of coaching and mentoring and the key differences between the two
  • Analyse your own leadership strengths and areas for development, to increase engagement in schools
  • Develop knowledge of coaching tools and models to support staff development and drive improvement
  • Improve key skills in building rapport, listening and questioning in order to support staff in reaching their targets
  • Gain increased understanding of how to give effective feedback in order to ensure improved performance
  • Explore successful techniques for conducting difficult conversations and motivating colleagues for change
  • Gain practical coaching experience and experience being coached


COURSE DATES In-school only
  • Senior leaders
  • Middle leaders looking to extend their skill base
  • Leaders responsible for staff or student wellbeing
IN-SCHOOL You can also book this as an In-School Course
  • A specially prepared folder of 50+ pages full of detailed notes, practical advice and guidance
  • Notes prepared by the educational experts leading the course
  • Expert produced PowerPoint presentations
  • CPD Certificate of attendance
  • Two course restaurant lunch
  • Refreshments throughout the day
  • Guaranteed high quality venues



10.00 – 10.45am: Introduction to coaching

  • Explore the roots of coaching and how it differs from other techniques such as mentoring
  • Examine opportunities for coaching within schools and explore whole school approaches
  • Examine key coaching competencies and principles and how they can be applied in a school or college context

10.45 – 11.00am: Discussion: coffee break


11.00 – 11.45pm: Developing key coaching skills for senior leaders

  • Practical workshop on Developing Rapport
  • Deep listening, summarising and feeding back to ensure understanding and improvement
  • Examining key questioning skills
  • Introduction to the GROW model of coaching
  • Experience a ‘live’ coaching session
  • Analysis and feedback

11.45 – 12.30pm: Coaching Practice session

  • Coaching practice using the GROW model
  • Feedback and self-evaluation, including consideration of utilising these skills in your school/college

12.30 – 1.30pm: Lunch and informal discussion


1.30 – 2.30pm: Further Coaching Practice

  • Utilising ‘scaling’ as an effective coaching tool: practical guidance and support
  • Coaching practice session using ‘scaling’
  • Feedback and self-evaluation

2.30 – 2.45pm: Discussion: afternoon tea


2.45 – 3.45pm: Using Coaching Approaches to Deliver Effective Feedback

  • Using coaching approaches for giving effective feedback and engaging in difficult conversations
  • Where next? Whole school coaching and mentoring approaches and programmes
  • Further Resources for senior leaders and how to develop your skills
  • Plenary

Laura Osman

Laura is an experienced coach (ILM Level 7 Executive Coaching & Mentoring) and a member of the International Society of Qualified Coaches (ISQC). She has worked in education for over 17 years as a Teacher, Departmental Leader and teacher Trainer in inner London secondary schools. She now runs bespoke coaching programs supporting learning and development in primary and secondary schools across the UK, alongside running leadership training courses for Keynote Education among others.