Aimed at professionals working with children and young people who want to increase their knowledge and skills in managing challenging and high risk behaviours. It incorporates a wide range of strategies in distress management and de-escalation skills. The training does teach a number of physical skills to ensure safety but does not teach ‘restraint’ techniques.


Managing children and young people’s distress and difficulty is critical to creating a safe and engaging learning environments, this training will offer insight into the functions and communication within behaviour and develop skills to address them.

  • Senior leaders
  • DSL’s
  • Pastoral leads
  • SENCO’s / SEND leads
  • Teachers

This course can be delivered in a range of environments either within or outside of schools. This is just an introduction and is extended to help schools develop safe and effective practice in supporting those affected by childhood trauma and is easily extended to develop whole school approaches.

  • A specially prepared folder of 50+ pages full of detailed notes, practical advice and guidance
  • Notes prepared by the educational experts leading the course
  • Expert produced PowerPoint presentations
  • CPD Certificate of attendance
  • Two course restaurant lunch
  • Refreshments throughout the day
  • Guaranteed high quality venues


Session 1
Understanding behaviour

  • Explore and define behaviour as it challenges students, staff and schools
  • Examine the role of trauma and attachment in forming behaviours
  • Understand the relationship between the law, safeguarding and behaviour management

Session 2
Underlying Motivation

  • Participants will develop an understanding of the functions and motivations behaviour
  • Develop a framework for starting to address those behaviours that challenge
  • Developed and practiced skills in de-escalation and conflict management
  • Understand the risks associated with crisis and difficulty and safely apply skills in heir management

Tony France

Tony France has worked extensively with schools and the DfE to develop safe and effective practice in schools and children’s services. He was keynote speaker for the National Ofsted conference in 2019 and is a lead trainer for the British Institute of Learning Difficulties (BILD).